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  • Is the technology you use HIPAA Compliant?
    Yes! Your information and confidentiality are taken very seriously. All software utilized is HIPAA-compliant and includes Business Associate Agreements (BAAs). However, as with any technology, the software is not without risks and appropriate precautions should be taken. You are encouraged to use a secure and password protect internet connection, and to password protect your information, apps, and electronic devices.
  • What is a good faith estimate?
    As of January 1, 2022, You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit or call 800-985-3059.
  • What is Post Traumatic Stress Disorder
    Trauma is a deeply disturbing event that infringes upon an individual’s sense of control and may reduce their capacity to integrate the situation or circumstances into their current reality. When most people think about trauma, they tend to think about those who have been exposed to war, combat, natural disasters, physical or sexual abuse, terrorism, and catastrophic accidents. These are some of the most profound, and some may argue the most debilitating, experiences one can endure. However, a person does not have to undergo an overtly distressing event for it to affect them. An accumulation of smaller “everyday” or less pronounced events can still be traumatic. I provide counseling services for individuals with different trauma disorders, including post-traumatic stress disorder. No matter what trauma you may be suffering from, I am here to help you!
  • Do you prescribe medication?
    No, I am a therapist, if medication is needed then referrals can be provided.
  • How long does a therapy last?
    This is decided after we meet and determine what will work best for your needs. Therapy can also be short term or long term. I offer the following sessions: 45 minutes (insurance only) 50 - 60 minutes (cash and insurance) 60- 75 minutes (ART sessions) ​
  • How often should we meet?
    I offer weekly, biweekly, monthly for maintenance only once goals are met or symptoms have decreased significantly. This will be decided by you and me, based on your needs and severity of presented symptoms. These services will be decided by you and the therapist based on your needs and severity of symptoms.
  • Can I call and talk to you before I make a counseling appointment?
    Absolutely! Feel free to contact me and ask any questions you have, and I’ll do my best to answer them.
  • Do you offer a sliding scale?
    I reserve a few spots in my practice to offer a sliding scale fee based on your household income. If I am unable to see you, I am happy to help you find another provider or connect you with resources.
  • How long is a session
    Typically, a session is between 45 and 58 minutes. Individual session times will be decided on client and treatment needed, generally 45 to 55 minutes. All Initial intake sessions are scheduled 75 minutes. Couples and ART sessions are scheduled for 75 minutes.
  • What do you treat?
    Addiction Marital and Premarital Trauma Parenting Relationship Issues Self Esteem Sexual Abuse Panic attacks Stress Substance Use Adoption Depression Alcohol Use Codependency Coping Skills Depression
  • What is a session like?
    This is one of the most common questions about counseling. It’s a lot like having a conversation about a problem with a friend. I will ask questions to help you figure out what you want to be different and get as clear a picture as you can about what changes you want to make.
  • Pricing and Payments
    Seeking Serenity Counseling is a private practice that strives to protect the rights of their clients. Seeking Serenity Counseling does accept limited insurance companies listed below under what insurance I accept. Seeking Serenity Counseling does not accept insurance for couples. I will provide a superbill for reimbursement when requested. You may utilize your Health Savings Account cards for payment for therapeutic services. All payments are due at time of services unless utilizing an approved and verified insurance plan. Cash/Credit Card/HSA
  • What is your cancellation policy?
    Once treatment has begun, consistency and regularity of sessions will contribute to your well-being. There is a 24-hour cancellation policy, that can be completed through text, voicemail, email or messaging on your client portal. A late cancel or no-show fee is $75.00 due before scheduling next session. After 3 late cancels/no shows we will discuss discharge and referrals to other therapists will be provided.
  • Is therapy confidential?
    Yes and no. Mental health providers are bound legally and ethically to protect your confidentiality and take privacy and confidentiality very seriously. If you are over the age of 18, it is your right to provide permission to speak to a third party (e.g. school, physician, psychiatrist). At any time and without consequence, you have the right to revoke this permission. For minors (under 18), information is available to their caregivers upon request, and when it is beneficial to the child's well-being and treatment. In general, mental health providers, by law, are required to protect the confidentiality of who they treat. Without written consent from you and/or a caregiver, information cannot be released to another person. However, there are exceptions to that rule: 1. If you plan to harm yourself. 2. If you plan to seriously harm another identified person. 3. If child abuse, elder abuse, or dependent adult abuse is suspected. If any of the above criteria are met, the appropriate authorities are required to be contacted.
  • What’s the difference between counseling, therapy, and psychotherapy?
    There’s no real difference between the terms therapy, counseling, and psychotherapy. They all refer to the process of using “talk therapy” to help you overcome a problem or concern. I generally use the term “counseling” and “therapy” interchangeably. I tend to prefer the word “counseling” because to me, the word “therapy” kind of implies there’s something wrong with the client, whereas “counseling” suggests the therapist isn’t exactly an expert on your life but may be able to guide you in the right direction.
  • Do you accept insurances?
    Yes, I currently accept the following: Florida Blue/Blue Cross Blue Shield Aetna Cigna Optum Oscar USH United Health Care/UBH Out of Network (OON) Select EAP's Unfortunately, some insurance companies have large deductibles, please check with your insurance company for potential copayments and deductibles, If you do not see your insurance listed, you can contact your insurance to request out of network benefits. I provide a super bill for reimbursement to insurances when requested.
  • What is your cash rate?
    My cash rate when not using insurance or out of Network with insurance: $115 for individual sessions (up to 55 minutes) $130 for couples (60 minutes) $130 ART sessions (up to 75 minutes) I do provide superbills for out of network insurances when requested.
  • Private pay verses Insurance which is better?
    When utilizing insurance company's providers are restricted by the length and frequency of sessions, medical necessity requirements and diagnosis. Utilizing insurance has its benefits from a cost savings viewpoint. Private pay allows you more confidentiality and keeping your medical records completely private from insurance companies. Private allows from freedom and less cookie cutter treatment options and completed tailored to your own needs.
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